SMFlow is an AI
customer-support platform.

Every customer message — on every channel — answered automatically in your tone. Hands off to you only when it matters. Live in 5 minutes.

Start free Book a demo
Free forever · No credit card · 5-min setup
Live chat· Website
Maria S. · Website
Are you open Saturday?
Yes — 9am to 2pm. How can I help?
Replied · 1.2s
See how it works
Built for what you actually need

One platform. Every channel.

Start with one channel, add the rest in a click. Same dashboard. Same brand. No extra tools.

Inbox· 4 active
All 9Website 5Telegram 4
M
Maria S.· Websitenow
“Are you open Sunday? What time do you close?”
✓AI replied · 1.8s
J
James D.· Telegram1m
“Do you offer corporate accounts? We’d need ~30 seats…”
→Escalated to Anna
A
Aisha K.· Website2m
“Do you ship internationally? How long does delivery take?”
AI is replying
Omnichannel

Connect every channel

One inbox. AI answers them all.

Website widgetAvailable
TelegramAvailable
WhatsAppComing soon
InstagramComing soon
Facebook MessengerComing soon
Designed for hospitality, retail, beauty & healthcare teams
HospitalityRetailSalonsClinicsCafésStudios
5min
Setup time
Free
Forever tier — no card
GDPR
Right to erasure built-in
Built for teams

From a solo shop to a 200-seat support floor.

Multi-seat inbox, roles & permissions, AI hand-off, and a full audit trail. Scale from one owner to a global support team without changing tools.

  • Shared inboxEvery channel — one team feed.
  • Roles & permissionsAdmins, agents, viewers.
  • AI hand-offEscalate to humans with full context.
  • Audit trailEvery reply logged and exportable.
  • Reports & analyticsVolume, response time, CSAT.
  • API & webhooksPlug into your stack.
Security & complianceUK-registered, GDPR-ready, encrypted end-to-end.
GDPRreadyEncryptionat rest & in transitICO-registeredUK

Built for businesses that get a lot of “quick questions”.

If your phone buzzes all day with the same questions — SMFlow is for you.

💈
Barbershops & Salons
"What time do you close?" "How much for a beard trim?" — answered while you’re cutting hair.
🛍️
Online shops
"Do you ship to my city?" "Is the blue one in stock?" — answered in seconds, on every channel.
🧑‍💻
SaaS support
Tier-1 questions handled instantly. Your team only sees the real escalations.
🍝
Restaurants & cafés
"Are you open Sunday?" "Can I bring my dog?" — answered before the kitchen calls.

You don't set anything up. We do it for you.

No tech skills needed. We get on a 15-minute call, connect SMFlow to your channels, teach it about your business — and by tonight, it's already replying to customers.

Get in touch
Or email: support@smflow.ioOr use the chat widget bottom-right
1
Book a 15-minute call
Pick a time. We’ll call you on Zoom or Google Meet — your choice.
2
We connect everything
Your hours, services, prices, languages. We set up your website widget and your Telegram bot.
3
It starts answering tonight
By the end of the day, SMFlow is replying to your customers. Promise.

Simple price. Cancel any time.

Start free. Upgrade once SMFlow is paying for itself.

Free
$0/mo
Free forever. Get your AI inbox up and running.
  • 1 channel · website widget
  • 200 AI messages / mo
  • One shared inbox
  • AI replies in your customer's language
  • Community support
Start free — no card
Starter
$9/mo
Perfect for one shop, one team, one location.
  • Everything in Free
  • 2 channels · website + Telegram
  • 2,000 AI messages / mo
  • Custom AI tone & brand colors
  • Remove SMFlow branding
  • Connect your own domain
  • Email support · 24h reply
Get Starter
MOST POPULAR
Pro
$19/mo
Every channel, unlimited AI, full team inbox.
  • Everything in Starter
  • All channels · website, Telegram
  • Unlimited AI messages
  • Up to 5 team seats · roles & permissions
  • AI hand-off to humans
  • Reports & analytics
  • Priority support · 2h reply
Get Pro

Your customers deserve instant answers.

Free forever. No credit card. Live in 5 minutes.

Try SMFlow free
No credit card 15-min setup call Cancel anytime